Incidents at work can happen so it's important to know how to properly report an incident or injury if one occurs.
Every employee is responsible for health and safety in the workplace. Employees and managers have responsibilities to prevent incidents and to report incidents if they happen.
The following will explain what a workplace incident is and how to properly report one. For more information, please refer to the HR Manual.
What is an incident?
An incident is an event that causes or may cause an injury to an employee. All incidents in the workplace must be reported.
This includes Injuries, Dangerous Occurrences, and Near Misses. For more information, please visit the Labour Relations and Workplace Safety website.
- Injuries can occur immediately from an incident or develop over time. This could include contact with hazardous materials leading to illness and repetitive movements leading to strain. Serious bodily injuries require a worker to be admitted to a hospital or cause death.
- Dangerous Occurrences are incidents that do not result in, but could have resulted in, a fatality or serious bodily injury.
- Near Misses are unplanned events that do not result in an injury or damage but had the potential to do so.
Incident reporting for employees
All employees are responsible for ensuring the appropriate supervisor is notified of all incidents immediately.
If first on the scene of an incident, you must secure the scene to prevent further incident and disruption. If required, you must call EMS and provide First Aid Treatment, if possible. Employees may also be requested to assist those who are investigating the incident.
If an incident causes an injury, that requires time loss from work or professional medical attention, the injured employee must submit aWCB Worker's Initial Report of Injury (W1) form to the Workers' Compensation Board. This form can also be submitted to the Workers' Compensation Board online.
For more information, please refer to the Incident Reporting and Investigation Policy.
Incident reporting for supervisors
Once advised of an incident, supervisors must ensure the scene is properly secured to prevent further incident.
Supervisors must ensure emergency medical services have been called, if required, and that first aid treatment has been provided by those who are certified/capable, as necessary.
Supervisors must complete Sections F-G of the Incident Reporting and Investigation Form 101 with input from the people involved in the incident and forward it to the Director/Manager within 24-48 hours of the incident. If the injured employee is unable to, supervisors must fill in Sections A-G as a delegate.
If an incident causes an injury, that requires time loss from work or professional medical attention, supervisors must submit a WCB Employer's Initial Report of Injury (E1) form to the Workers' Compensation Board and contact their HRBP. This form can also be submitted to the Workers' Compensation Board online. If an incident requires an employee to be absent from work beyond the day of injury, this form must also be sent to the HR Service Centre.
For more information, please refer to the Incident Reporting and Investigation Policy.
Incident reporting for directors and managers
Directors and Managers who receive the Incident Reporting and Investigation Form 101 from supervisors are responsible for reviewing the form, monitoring the Corrective Action Plan and ensuring actions are dated when completed.
The full copy of the Incident Reporting and Investigation Form 101 must be forwarded to the supervisor, affected employees, Central Incident Resource and others as required, within seven days of receiving it. If the incident is reported through the IRI App within PSC Client, the supervisor, director and CIR will be notified via email.
In cases of a serious bodily injury or a dangerous occurrence, further investigation is required.
In these cases, directors and managers will also send Sections A-E of the Incident Reporting and Investigation Form 101 to the Labour Relations and Workplace Safety (LRWS) OHS Division. The IRI App allows Form 101 to be saved as a PDF for these purposes.
Directors and managers must also arrange for an Incident Investigation Team to conduct a formal investigation.
An Incident Investigation Report must be forward to the Director/Manager within seven days of beginning the investigation.
The Director/Manager must review the Incident Investigation Report and complete an Incident Investigation Corrective Action Plan that is shared with those affected.
For more information, please refer to the OHS Incident Reporting and Investigation Policy.
Occupational health and safety training
All employees are required to take occupational health and safety training.
Mandatory courses for all employees include:
Mandatory courses for supervisors include:
For more information, please refer to Learning Opportunities.